TERMS OF SERVICE

So we understand no one really likes reading (or writing) legalese and all this convoluted writing. But people smarter than us say it needs to be done, so here it is.

OVERVIEW

This website is operated by Alp Retreats. Throughout the site, the terms “we”, “us” and “our” refer to Alp Retreats. Alp Retreats offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

SECTION 1 - ONLINE MARKETPLACE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Cancellation Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear on the site. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made on our site. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

SECTION 7 - PAYMENTS AND PAYOUTS

Commissionable extras include: 

Additional nights

Meals

Private Yoga Classes

Ayurvedic Consultations

Detox Packages

1:1 Coachings

Other types of 1:1 consultations

Post retreat coaching

Martial Art lessons

Mountain Bike lessons

Chauffuer services

This list is subject to change at any time and without prior notice.

Transferable Booking

A Transferable Booking allows the guest(s) to change their arrival date to a future date within 1 year of the original arrival date, dependent on the retreat/training’s future availability. This request can only be made once per booking no later than 7 days before the original arrival date.

The price of the booking may be subject to change in accordance with seasonality or similar price changes. This has to be communicated and confirmed with the guest(s).

To offer this for your retreat/training you should make the Transferable Booking option aware to us as soon as that decision is made.

Late Payment Fee

If an invoice is not paid 10 days before you are due to arrive, a late payment fee of 5% of the total invoice amount will have to be charged. If an invoice still isn’t paid 30 days after confirmation, the late fee will be 10%.

We greatly appreciate you letting us know of any bookings from guests we brought you. This is part of the honor system we work on. 

Thank you for honoring our work!

SECTION 7 - BEST PRICE GUARANTEE TERMS 

Best Price Guarantee - If you find a lower rate other than AlpRetreats.com or on another website by 23:59 local time the day before your retreat, inform us and we will help you get that price. Our retreat owners are not allowed to put a higher price on our site than they have listed elsewhere for the same retreat.

Submitting a Claim - You are required to complete your request using the Alp Retreats Contact us form by 23:59 local time the day before your retreat starts. If you’ve found a lower price, it has to be available for booking at the time you contact us. This is determined by our support team.

Getting your refund for a verified claim - If your request is verified, you will receive a credit to the credit card that you used for your reservation. Where you have paid for your retreat at the time of booking, we will send your refund upon verification of your request. Where you have chosen to pay later at the retreat center, you will pay the center the original price upon arrival and we will send your refund after you have completed your stay. Please be aware that it may take up to 30 days or the next billing cycle for your refund to appear on your credit card statement.

Right to change - We at AlpRetreats.com reserve the right in our sole discretion to modify or discontinue the Best Price Guarantee or to restrict its availability to any person, at any time, for any or no reason, and without prior notice or liability to you. Your eligibility under the Best Price Guarantee is determined by the terms that are in effect at the time of your claim. Our failure to enforce any provision of these Terms & Conditions shall not constitute a waiver of that provision.

SECTION 23 - INTERNATIONAL TRAVEL

You have the responsibility for the following: you meet all requirements of foreign entry, and your necessary documents for travel (passports, visa, and others) are valid and organized for foreign entry. Alp Retreats does not have unique understanding or knowledge of your necessary documents for travel, or the foreign entry requirements. We strong encourage you to check any prohibitions on travel, different warnings, general announcements, and advisories that the government of your travel destination has issued. We encourage you to check this before booking your retreat and itinerary.

Visas and Passports: For this information you should contact the respective Embassy or Consulate for your travels. Change in requirements happen and you should always double check to make sure all your information is current before booking your retreat and leaving on your flight. We accept no liability in the event the airline or airport refused to grant you entry onto the flight, or if you are not allowed into a country due to a lack of proper requirements such as a passport, visa, or other documents that might be required for travel. This also applies for countries which may not be your final destination, but just stop-gaps. This includes any situation in which an aircraft stops, even if you stay in the plane or airport.

Health: You must consult with your doctor for the necessary and encouraged inoculations for your travel. Do this before you depart. You have responsibility for the following: taking any and all recommended medications, receiving the required inoculations, meeting entry requirements for health, and following medical advice given for your travel.

Alp Retreats offers retreats and other products in other countries, but this does not represent or warrant that travel to these areas is either risk-free or even advised. Alp Retreats is not liable for any losses or damages that may occur or result from traveling to these locations.

SECTION 24 - CURRENCY CONVERTER

The following terms and conditions apply to any currency conversion or displays on our website: The respective currency rates come from sources that are available to the public, including the European Central Bank and are to be used only as guidelines. These currency rates have not been verified, nor are we promising they are accurate. The actual currency rates may vary. These rates may or may not be updated daily. The information regarding currency rates is believed to be accurate, but Alp Retreats does not guarantee or warrant the accuracy of them. If you use these currency rates for any financial purpose, you should first consult a professional in the finance arena to verify that the rates are accurate. You are not authorized to use the currency rates or other information relating to it for any purpose outside of your own personal use. You are expressly prohibited from redistributing, reselling, or using this information for any commercial purposes.